The Takatasku pub in the heart of Joensuu has been recognised as Bar of the Year, and now its personnel have also won the Team of the Year 2023 award. The recognition is a testament to the exceptional results produced through long-term work and a sense of community. Thanks to the pub’s warm-hearted and cosy atmosphere, as well as the first-class customer service, Takatasku is a place that customers return to again and again.

The Takatasku pub in the heart of Joensuu has again proved that good work does not go unnoticed. The Team of the Year award they have received proves that Takatasku’s team does not simply meet the expectations, they exceed them – in terms of both the customer service and the workplace community.

Takatasku has been serving customers since 1969, and it is more than a pub; it is a meeting place where every visit is memorable. The historic walls, the cosy atmosphere of the booths and the faint sounds of pool cues create an environment where every moment is unique.

The team’s new award is not simply a recognition of their work, but also a reflection of how closely they work together. Restaurant manager Tiia Kaltiainen emphasises that the award reflects an achievement by the entire team. “This is like a second home to all of us, and that’s reflected in the customer service,” says Tiia with a smile.

The staff’s good humour and friendly atmosphere are not limited to interaction between staff members but are also visible in every customer encounter. “We have high standards in job satisfaction and customer satisfaction alike, and that’s reflected in everything we do,” says Arja Hyttinen, one of Takatasku’s long-term employees.

Takatasku’s philosophy is based on a simple idea: meet each person as an individual. “Anyone can come here, even by themselves, and find company or just enjoy the moment,” says Reeta Hakulinen, another member of the team.

Recognition of the hard work is a source of motivation and inspiration. Janne Kurvinen, who has been part of the team for several years, is happy to say: “It’s rewarding to see that hard work pays off. That motivates us to continue and keep developing our service further.”

Every member of the team is dedicated to creating experiences that take their customers on a trip to the golden ages of pub culture. Their commitment to quality and a sense of community not only preserves Takatasku’s traditions, but also creates new memories for future generations.