Do you need help?
How can we help? This page contains tips, answers to frequently asked questions, as well as contact information for our customer service and appointment booking.
Manage your customer data in S-mobiili or the S User Account
You can do a lot of things conveniently in S-mobiili or the S User Account. You can invite family members to your household, order S-Etukortti membership cards for them, monitor your cashback earnings, browse your electronic receipts, review and edit your customer data and update your contact information.
FAQ
Do you have questions about S-Etukortti, Bonuses or the S-mobiili app? For answers to frequently asked questions, please check the link below.
Contact us
Call customer service
The co-op member service will serve you by phone at tel. +358 10 76 5858 (Mon–Fri, 9am–4pm, local network charge/mobile call charge)Schedule an appointment at a service point
You can get personal service at the Co-op Member Service and S-Bank service points. Check your nearest service point and avoid queues by booking an appointment in advance.
S-Biili: travelling service advice
S-Biili is a travelling service point for the co-op member and S-Bank services. At S-Biili, you can take care of matters related to your membership and S-Bank’s customer relationship in good time, without an appointment. Be sure to bring your personal identification card with you.